Kate and her team are excellent to work with. They're all very personable and responsive, answering emails, texts and phone calls nearly any time or day of the week. Her son and colleague John Hernandez was an excellent person to go see houses with, as he's extremely knowledgable about the mechanics of houses and a really good eye for details that might indicate bigger structural problems. Kate herself is a fabulous strategist--good at thinking through how to craft a winning bid, navigating the long inspections and negotiations process, and bringing a steadying hand to what can be a stressful process for everyone involved. Throughout, I never doubted that they were working their very hardest to get us a house that was a good fit for us in a way that would leave us satisfied that we knew what we were getting ourselves into in future renovations or updating work. I recommend them wholeheartedly.